ARTICLE 1 - SUBJECT OF THE CONTRACT AND PARTIES
1.1. This contract determines the rights, laws and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts and the Regulation on the Application Principles and Procedures of Distance Contracts regarding the sale of products and services made through the website of the BUYER, luvicavehotel.com (hereinafter referred to as WEBSITE) operated by the SELLER, whose detailed information is available below.
1.2. The BUYER accepts and declares that he / she has information about the basic qualities of the goods or services subject to sale, sales price, payment method, delivery conditions and all preliminary information about the goods or services subject to sale and the right of "withdrawal", confirms this preliminary information electronically and then orders the goods or services in accordance with the provisions of this contract. The preliminary information and invoice on the payment page on luvicavehotel.com are integral parts of this contract.
1.3. SELLER INFORMATION
Title: CAPPADOCIA CAVE LODGE AVIATION TOURISM TRADE LIMITED COMPANY
Address: Göreme Town, Aydınlı Orta Mahalle, Akgül Sokak No:3/1-1 Nevşehir / Turkey
Telephone: +90 551 221 7575
E-mail address: info@oletcappadocia.com
ARTICLE 2 - DATE OF THE CONTRACT
2.1. This contract has been agreed by the parties that the BUYER has completed the order on the WEBSITE.
ARTICLE 3 - PRODUCTS AND SERVICES SUBJECT TO THE CONTRACT
3.1. Details of the products and services ordered by the BUYER, advance sales amounts including taxes and quantity information have been sent in detail to the e-mail address to which it is registered. All products sent via e-mail are hereinafter defined as PRODUCTS.
ARTICLE 4 - DELIVERY OF PRODUCTS
4.1. The PRODUCT shall be delivered to the delivery address specified by the BUYER on the INTERNET SITE or to the person / organization at the address indicated by the BUYER, packaged and intact together with the invoice within 7 days at the latest, this period may be extended in cases of necessity.
4.2. If the PRODUCT will be delivered to a person/organization other than the BUYER, the SELLER shall not be held responsible for the refusal of the person/organization to accept the delivery
4.3. The BUYER is responsible for checking the PRODUCT as soon as he/she receives the PRODUCT and when he/she sees a problem caused by the cargo in the PRODUCT, he/she is responsible for not accepting the PRODUCT and making a report to the KARGO company official. Otherwise, the SELLER will not accept responsibility.
ARTICLE 5 - PAY METHOD
5.1. The BUYER agrees, declares and undertakes that, since term sales are made only with credit cards belonging to Banks, the buyer will confirm the relevant interest rates and information about default interest separately from his bank, and that Decrees related to interest and default interest will be applied within the scope of the credit card agreement between the Bank and the buyer in accordance with the provisions of the legislation in force. Credit card such as banks and financing institutions, installment card v.b. paid paid term / installment facilities provided by the issuing organizations are a credit and/or installment payment facility provided directly by the said organization; PRODUCT sales realized within this framework and fully charged by the SELLER are not considered installment sales from the point of view of the parties to this Agreement, they are advance sales. Paid payable in installments The SELLER's legal rights in the cases deemed to be sold in installments by law (including the right to terminate the contract and/or demand payment of all remaining debt together with default interest if any of the installments are not paid) are available and reserved. In case of default of the BUYER, a default interest rate of 5% per month is applied.
ARTICLE 6 - GENERAL PROVISIONS
6.1. The BUYER agrees that he has read and has information about the basic qualities of the products shown on the WEBSITE, the sales price and paying method, as well as preliminary information about the delivery, and has given the necessary confirmation for the sale in electronic media.
6.2. By confirming this agreement electronically, the BUYER confirms that he has obtained accurate and complete information about the address to be provided to the Consumer by the Seller, the basic characteristics of the ordered products, the price of the products, pay and delivery, including taxes, before concluding distance contracts.
6.3. The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
6.4. The SELLER may supply a different product of equal quality and price to the BUYER before the expiration of the contractual performance obligation.
6.5. If the SELLER is unable to fulfill its contractual obligations if the fulfillment of the ordered product or service becomes impossible, it notifies the consumer of this situation before the expiration of the contractual fulfillment obligation and may supply a different product of equal quality and price to the BUYER.
6.6. Paid paid by the BUYER's preferred payment method For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid by the BUYER's preferred payment method. If for any reason the product price is not paid or cancelled in the bank records, the SELLER is considered released from the obligation to deliver the product.
6.7. If for any reason after the PRODUCT delivery, the Bank / financing institution to which the credit card belongs does not pay the PRODUCT price to the SELLER, the PRODUCT will be returned to the SELLER by the BUYER within 3 days at the latest, with all expenses belonging to the BUYER. All other contractual-legal rights of the SELLER, including tracking the receipt of the PRODUCT price, are reserved separately and in any case.
6.8. If the PRODUCT cannot be delivered within a 7-day period due to extraordinary circumstances other than normal sales conditions (such as weather opposition, earthquake, flood, fire) and the delay exceeds 10 days, the SELLER informs the BUYER about the delivery. In this case, the BUYER can cancel the order, order a similar product, or wait until the end of the emergency. If the PRODUCT price has been charged for order cancellations, it will be returned to the BUYER within 10 days from the cancellation. For credit card payments, the refund process is also made by returning to the RECIPIENT's credit card.
ARTICLE 7 - RIGHT OF WITHDRAWAL 7.1. The SELLER undertakes that the BUYER has the right to withdraw from the contract by refusing the goods or services within seven days from the date of receipt of the goods or signing of the contract without assuming any civil or criminal liability and without any justification, and to return the goods from the date of receipt of the withdrawal notification to the SELLER or the product provider.
7.2. In order to exercise the right of withdrawal, it is necessary to provide written notification to the SELLER within this period. If this right is exercised, 3. it is mandatory to return the original invoice with a sample of the cargo delivery record indicating that the PRODUCT delivered to the person or BUYER was sent to the SELLER. The PRODUCT price will be refunded to the BUYER within 10 days following the receipt of these documents. For credit card payments, the refund process is also made by returning to the RECIPIENT's credit card.
7.3. If the original invoice is not sent in accordance with tax legislation, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the returned product is covered by the BUYER.
7.4. In the case of a PRODUCT produced in accordance with the BUYER's special requests and requests, or made personalized by making changes or additions to it, or which cannot be returned by its nature, is likely to deteriorate quickly or expire, the BUYER cannot exercise the right of withdrawal.
ARTICLE 8 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
8.1. Products that cannot be returned by their nature; disposable products, replicable software and programs, products that deteriorate quickly or are likely to pass the expiration date are not accepted for return.
8.2. The return of the following products is subject to the condition that the packaging of the product is unopened, intact, and the product has not been used or tried.
All kinds of Cosmetic Products - Underwear Products - All Kinds of Personal Care Products - All kinds of software and programs - DVDs, VCDs, CDs and cassettes - Computer and stationery consumables (toner, cartridge, ribbon, etc.b)
ARTICLE 9 - AGREEMENT ON EVIDENCE AND THE COMPETENT COURT
9.1. SELLER's records (including records in magnetic media such as computer and voice recordings) constitute definitive evidence in the resolution of any disputes that may arise from this Agreement and/or its implementation; Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, Consumer Courts and Enforcement Directorates in BUYER's and SELLER's settlements and in cases of exceeding are authorized.
9.2. The BUYER declares, accepts and undertakes that he has read all the conditions and descriptions written in this Agreement and in the order form that forms an integral part of it, that he has received, reviewed and accepted all the preliminary information on the terms of sale and other.